Frequently Asked Questions

About DJ XTC Entertainment

1. How long have you been in business?
   DJ XTC Entertainment has been delivering outstanding music and entertainment since 1981, making us a trusted name in the industry.
   
2. Do your DJs handle announcements for the wedding party?
   Yes, our team can manage announcements, including cake cutting, dinner prayers, speeches, and more. For larger events, we recommend adding one of our dedicated MC for seamless coordination.
   
3. How far ahead should I book your services?
   We suggest booking 10–15 months in advance to secure your preferred date.
   
4. What attire do your DJs and MCs wear?
   Our DJs and MCs dress professionally in a tie, vest, or jacket, adapting to suit the event's formality.
   
5. Do you travel outside the Greater Toronto Area?
   Yes, we travel across Canada, the United States,Mexico, and the Caribbean to create unique celebrations.
   

Music and Customisation

1. Do we get to select the music you play?
   Absolutely! We encourage you to use the client portal as well as  provide a "must-play" list, and we’ll build a personalised playlist tailored to your preferences.
   
2. What genres of music do you play the most?
   Our team specialises in diverse genres, including rock, soul, classic R&B, hip-hop, Bollywood, Top 40, and more.
   
3. Can you manage guest song requests?
   Yes, we can allow or limit guest requests based on your preferences to keep the vibe exactly as you envisioned.
   
4. Can you help us create custom mixes for our wedding?
   Yes, creating personalised mixes is one of our specialties!
   
5. Can you accommodate specific cultural or religious music?
   Absolutely! We are experts in tailoring music to reflect the cultural and traditional backgrounds of our clients.
   

Logistics and Equipment

1. How long does setup take?
   We typically arrive 1–1.5 hours before the event to ensure everything is ready before guests arrive.
   
2. Do you bring your own sound system and lighting?
   Yes, we use state-of-the-art sound systems and lighting. For outdoor events client are required to have a protected area for us.
   
3. Do you have liability insurance?
   Yes, all wedding packages include $5 million liability insurance for your peace of mind.
   
4. Can you work with other vendors, such as videographers and photographers?
   Absolutely! We collaborate closely with your other vendors to ensure a seamless experience.
   

Packages and Pricing

1. What is included in your packages?
   Our packages offer a range of services, from professional DJ and MC services to premium enhancements like Dancing on a Cloud, uplighting, and moving heads.
   
2. How much do additional hours cost?
   Additional hours start at $200 and can be added to any package.
   
3. Do you offer payment plans?
   Yes, we require a 25% retainer upon signing the contract, with the remaining balance due 10 days before the event.
   

Other Questions

1. What happens if you’re unavailable on the wedding day?
   While this is rare, we have a team of talented DJs and MCs ready to step in.
   
2. Can we attend another event to watch your DJ or MC in action?
   Out of respect for client privacy, we don’t allow observation of private events. However, you can view examples on our social media platforms.
   
3. Do you provide both DJ and MC services?
   Yes, we offer both DJ and MC services to create a lively, organised atmosphere.
   
4. Can you handle same-day timeline changes?
   Absolutely! We are flexible and will adapt to changes to ensure your event runs smoothly.
   
5. How can we contact you for further questions or bookings?
   For pre-booking inquiries, email us at booking@thetorontoweddingdj.com. 
   

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